About Me
With a foundation in nursing and over two decades of dynamic leadership in the BPO industry, I bring a unique blend of healthcare expertise and operational excellence. My journey began with a Bachelors in Nursing, equipping me with a deep understanding of patient care and medical processes.
Over the past 20 years, I have thrived in managing diverse campaigns within healthcare and telecommunications sectors, adeptly handling both inbound and outbound operations alongside meticulous back office functions. My role has encompassed overseeing multiple sites and leading large scale teams, ensuring seamless operations and surpassing service level agreements consistently.
Driven by a passion for efficiency and quality, I am committed to delivering exceptional results and fostering a culture of excellence in every project I undertake. My leadership style emphasizes strategic vision, team empowerment, and unwavering dedication to client satisfaction.
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$25/hr
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