About Me
Results oriented professional with 5+ years of experience in merchant support, customer experience analysis, retail operations, and administrative assistance. Proven track record of resolving complex customer issues, improving customer satisfaction scores by 40%, and implementing new processes that increased team efficiency by 30%. Adept at analyzing customer feedback, identifying pain points, and developing data driven solutions to enhance the overall customer journey. Skilled in building strong relationships with stakeholders and leading cross functional teams to achieve shared goals.
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