About Me
I began my career as a customer service representative for Airtels postpaid division, where I honed my skills in handling diverse customer queries. Seeking new challenges, I ventured to the UAE to support the launch of DUs telecom service, where I continued to excel in postpaid and prepaid customer service. Later, I transitioned to Genpact, where my journey has spanned an impressive 17 years. Throughout my tenure, Ive embraced various roles, including customer support, accounts receivable, sales support, and team management in cash applications. Presently, Im entrusted with leading a dynamic team of 15 members, overseeing daily deliverables and ensuring exceptional service delivery. My rich and varied experience has equipped me with the expertise to thrive in dynamic and fast paced environments, consistently exceeding expectations and driving results.
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