Mustafa Alsamsam

An industrial engineer with over 3 years of extensive experience in technical support, software testing , and supply chain management . I excel in improving processes and delivering innovative solutions. My background includes analyzing and optimizing supply chain performance, developing customer relationships, and ensuring customer satisfaction through effective problem solving.

Key highlights of my career include:
Technical Support Management: Directed and managed technical support teams, ensuring high quality service delivery and effective training.
Software Testing: Conducted comprehensive testing of new websites and applications to ensure they meet specified requirements and are free of issues before public release.
Customer Relationship Development: Built and maintained strong customer relationships, enhancing user experiences and satisfaction.
Operational Efficiency Improvement: Improved operational efficiency and reduced costs by 15% in the supply chain department
Quality Ma