About Me
Experienced Desktop Support Analyst with over 8 years of expertise in providing technical assistance and resolving hardware and software issues. Proficient in troubleshooting, system maintenance, and remote support for both Windows and Mac environments. Skilled in Active Directory and incident management. Known for delivering high quality service with a focus on customer satisfaction. Strong ability to manage multiple tasks and work efficiently under pressure. Extensive experience in Mac system support, including software updates, security configurations, and performance optimization. Looking to leverage my skills on Truelancer to help clients with their IT support needs and ensure smooth and efficient operation of their IT infrastructure. Dedicated to continuous learning and staying updated with the latest technologies to provide the best possible solutions.
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$12/hr
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