About Me
Experienced IT support and customer service professional with expertise in troubleshooting, remote assistance, and incident management. Worked as Senior Analyst at HCL Tech and Senior Process Associate at TCS, handling technical support, system maintenance, and project transitions. Previously contributed to Amazon Sutherland Global Services in customer support and Skill Lync in inside sales. Gained early experience in recruitment and sales as a Corporate Ambassador at Infortics Corporate. Holds a B.Com in Accounting & Finance and an MBA in Logistics & Supply Chain Management. Skilled in Office 365, ServiceNow, remote troubleshooting, and business development.
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