About Me
I’m Mano Narayana, and I have over 4.5 years of experience in IT support and desktop engineering. My expertise includes troubleshooting technical issues, managing IT assets, and providing exceptional end user support. In my current role at Alivelu Enterprises, I handle tasks like configuring systems, resolving software issues, and ensuring smooth technical operations for users. I also provide remote support to users and resolve issues through ticketing systems. I am proficient in tools like ServiceNow, knowledgeable about Mac systems, and adept at troubleshooting a wide range of technical issues and I am passionate about improving IT systems and providing seamless user support. My goal is to leverage my skills to contribute to a dynamic IT team, ensuring minimal downtime and excellent service delivery.
My Expertise
Key Skills:
ServiceNow
IT Asset Management ( SAM+HAM)
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$17/hr
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