About Me
Dear Hiring Manager,
With a proven track record as a Senior Customer Support Specialist and a background in business development, I am confident in my ability to bring a unique blend of skills and experiences to your team, as outlined in my attached resume.
In my previous role as a Customer Support Specialist at Revolut, I consistently exceeded customer expectations by resolving issues with a 95% resolution rate and maintaining an impressive 80% WOW rating. My expertise in remote environments, especially in chat and call support for globally distributed teams, allowed me to collaborate seamlessly with international teams, contributing to high levels of customer satisfaction CSAT. I am proud of my achievements in achieving a remarkable 95% success rate in preventing customer escalations and efficiently resolving queries on the spot.
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$6/hr
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