Nirmay Pandey
Lucknow, India
Customer Obsessed Customer Service expert with over 12 yoe
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Local Time - 10:58 AM
About Me
I am a Customer Service expert with over 12 years of experience in delivering exceptional service and creating meaningful relationships with customers by demonstrating active listening, empathy, and ownership of customer concerns, ensuring effective issue resolution. I take pride in helping people resolve their queries or complaints while maintaining a high level of customer satisfaction in every interaction.
In addition to my customer service expertise, I am highly proficient in MS Excel, with over six years of experience in data management. I have used my skills to create detailed reports and dashboards that track team performance, providing valuable insights for continuous improvement. This combination of customer service and data management has allowed me to bring both a compassionate approach to customer care and a data driven mindset to optimize processes and outcomes.
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$6/hr
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