Obianuju Osochukwu

Im a customer support specialist and a Virtual Assistant with over 3 years experience , my primary goal is to provide efficient and exceptional support to clients and customers. I am well versed in handling customer inquiries, resolving issues, and ensuring customer satisfaction.

I pride myself on my strong communication skills, both written and verbal, which allow me to effectively engage with customers and fully understand their needs. I am attentive and empathetic, always striving to create a positive customer experience.

In terms of technical skills, I am proficient in various customer support software and tools, including CRM systems, live chat platforms, and email management . This allows me to efficiently manage customer inquiries, track issues, and provide timely responses.

As a Virtual Assistant, I am highly organized and detail oriented, able to handle multiple tasks and prioritize effectively. From managing calendars and scheduling appointments to coordinating meetings