About Me
I am a goal oriented team player who is also capable of taking the lead. I possess Excellent communication and interpersonal skills which I acquired from my experience as a marketing officer in a financial institution.
I am experienced in customer service and management.
I am a technical support engineer with expertise in Microsoft office, exchange online, SharePoint and OneDrive for business.
• Attends to tickets raised by customers.
• Resolves customers issue in a timely manner
• Assisting customers in resolving exchange, office, billing, teams, SharePoint, and OneDrive issues
• Providing best practices to customers on exchange, office, billing, teams, SharePoint, and OneDrive usage.
• Provide front line support to customers.
• Maintaining satisfactory performance monthly
• Going extra miles to satisfy customers’ request
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$10/hr
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