Oluwapelumi Adeyemo

My name is Pelumi, I have over 4 years of experience in customer service, I have developed a strong skill set that includes effective communication, problem solving, and empathy for needs.
I genuinely enjoy helping people and resolving issues and I am dedicated to creating positive experiences for customers. I also have a proven track record of efficiently handling inquiries and complaints via email and calls while maintaining a calm and professional demeanor.
My ability to actively listen and understand customer concerns allows me to provide tailored solutions that meet their needs.

Furthermore, I thrive in fast paced environments and am adaptable to change, which I believe is essential in the dynamic field of customer service. I am also tech savvy and comfortable using various customer service software

I am eager to bring my passion for customer service and my commitment to excellence to your organization, and I look forward to the opportunity to contribute positivto your team.