About Me
As a highly skilled and motivated IT professional with over four years of experience in providing technical support and troubleshooting to users, I am confident in my ability to make a valuable contribution to your team.
In my pervious role as an IT support specialist , I have gained extensive experience in diagnosing and resolving technical issues for users of all levels, software troubleshooting, network connectivity issues, and M365 problems. I have also in my past experiences assisted in the implementation of new hardware and software systems, as well as the maintenance of existing ones.
My expertise in working with a wide range of technologies, including Windows and Mac operating systems, Microsoft Office Suite, Active Directory, and VPNs, has allowed me to provide exceptional support to users with diverse technical backgrounds. Additionally, my strong communication and interpersonal skills have enabled me to build positive relationships with clients and colleagues alike.
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