About Me
As an information technology specialist with vast experience in managing tech integrations for B2B clients, I esure the quality and functionality of POS terminals distributed, accept feedback and complaints remotely, and escalate issues to relevant channels.
Im highly skilled in collaborating closely with engineering teams to ensure a timely resolution of problems. With full time support provided both during and after successful integrations, I am well equipped to resolve any product or service issues and ensure satisfactory customer experience continuously.
Also, I possess a keen eye for detail, ensuring that crucial customer data is documented, and care needs are properly outlined. My skills also extend to preparing regular reports on team activities, analyzing data, and problem solving.
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