Pravesh Kumar

With over 10 years of experience in customer support since 2015, I’ve developed a unique blend of technical expertise and user insights, enabling me to create data driven solutions that enhance customer experiences. Transitioning from customer service to data science, my focus on AI and machine learning ML has allowed me to build robust predictive models and data pipelines using Python, TensorFlow, and advanced ML techniques. I’m skilled in leveraging visualization tools to turn complex data into clear, actionable insights for both technical and non technical teams. Additionally, my expertise in Microsoft Windows Server administration allows me to manage infrastructure and ensure smooth data system integration. My career showcases the application of AI/ML to optimize business processes and improve customer support, combining technical skills, problem solving, and user understanding to bridge the gap between technology and customer satisfaction, driving innovation and business growth.