About Me
Looking for an opportunity to Utilize my expertise in customer service and relationship management to enhance
customer satisfaction, loyalty, and retention for the organization.Currently I work in Drishti ias
1. Identified and prioritised student escalations/grievances for quick resolution.
2. Maintained CRM records for analysis and tracking.
3. Delivered timely resolution to student inquires through email correspondence and chat box interactions.
4. Proactively managed and resolved pending cases to achieve positive outcomes.
5. Facilitated efficient interdepartment coordination to streamline query resolution processes
6. Handled consumer forum escalated cases.
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$3/hr
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$ 0
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