About Me
My name is Queen Ogunwole, i am currently working as an inbound / outbound / email / social media customer care representative, where I am responsible for receiving calls from existing and potential customers, answer questions, receive complaints and provide first hand solution.
I close deals with customers, identify customers needs and communicate customers value proposition.
I have a proving track record by topping the Quality Assurance Rating for my team consistently, meeting my target and selling numerous products.
In the year 2023, the liability I sold was over 200 million naira this excludes products sold.
Salesforce, sprout is the CRM tool I use to capture customers interaction, while Avaya is the communication tool.
I am a great model while interacting with customers, I interact with enthusiasm and empathy.
With a great understanding of customer service and the important role that every single customer plays in the success of every business.
My Expertise
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$15/hr
Total Earnings
$ 0
Projects Completed
0
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0
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