Racheal Wanjiru Njoroge-Freelancer in Nairobi,Kenya

Racheal Wanjiru Njoroge

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Nairobi, Kenya

Senior customer service representative

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Local Time - 02:58 PM

Current Availability

Full-time : 30+ hrs/week

About Me


A customer oriented and performance driven individual with over 7 years’ experience offering excellent customer service responsiveness in different industries. Proficient at receiving questions, solving problems, and providing solutions in a timely manner in order to maintain high customer satisfaction rates. Possesses the power of establishing good interpersonal relations and interacting well with clients and colleagues. Skilled at utilizing CRM systems to keep accurate records and to simplify the processes. Definitely proven history to accomplish and even surpass the goals as well as in the animated environments. Aiming to build on knowledge and become an integral part of a customer oriented environment.

My Expertise


Key Skills:

Adobe AEM
Business Analyst
Power Bi + Tableau

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