About Me
IT professional with 4+ years experience in Development , Testing and Customer Relationship Management. Product owner/manager experience in handling a product from ideas to launch. Cross functional team collaboration. Good in Communication. Creative thinker. Problem solving & Strong Decision making skills. Experience in working throughout the life cycle of product .Worked closely with customers for UI & UX improvement. Experience as service delivery manager, handling design , customer experience & support.
ITIL certified. Defined SLAS for my Support team. Been a active participant in continuous monitoring of feedback and product improvement on a regular basis.
Great team player and peoples person.
Been awarded as the Smooth operations manager by my current company.
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$29/hr
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