Raghuraman K
Chennai, India
Manual testing , QA analysts, software web and mobile application tes
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Local Time - 03:18 PM
About Me
Dedicated Quality Assurance Analyst with over 2.6 years of experience in manual testing. Proficient in developing effective testing documentation and leading teams to maintain high quality standards. Skilled in various stages of the testing lifecycle, ensuring optimized performance and high user satisfaction through rigorous validation and verification processes.
Coordinated with Level 2 technical support specialists to take over calls outside
their level of support.
• Assisted customers with more difficult technical issues requiring a greater level of
personalized care and in greater length.
• Escalated support desk tickets in the most crucial circumstances and after
considerable time had been spent on a single ticket.
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$1/hr
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