Rana Soliman

I graduated in 2022, and began my professional journey as a Technical Support Agent at Vodafone Ireland. During my time there, I managed inbound calls from customers with technical issues, providing solutions and ensuring high levels of customer satisfaction. This role developed my problem solving skills and taught me the importance of clear, effective communication.
After 10 months at Vodafone, I transitioned to a Fleet Dispatcher role at a trucking company Masyan Express Inc., where I was responsible for coordinating the movement of trucks and drivers. I scheduled loads, assigned trucks, and meticulously documented all aspects of the shift, from delivery statuses to any issues encountered. This experience improved my organizational skills and ability to handle complex logistics under tight deadlines.
Additionally, I spent six months as an Operations Coordinator at a marine supply company. In this role, I managed client requisitions, inputted data into the system, and followed up