About Me
have been in the field of Customer Support for solid 11 years and have been working with clients from Australia Telstra , the United Arab Emirates Aetna International and Etisalat and the United States Lawn Starter, Select Home Warranty, Airbnb, Snap Travel, Network Medical Management and Verizon BGCO .
I was assigned to different fields to assist users from Health Care, Telecommunications, Travel and Mediation Services which needs Critical Thinking, Analyzation, Problem Solving, Coaching and Feedbacks, Team Management, Root Cause Analysis, Reporting, Data Analysis, Sales, Effective and Strong Communication Skills and Business Writings.
I am also knowledgeable with G Suite, MS Office, Citrix, Team Viewer, LogMeIn, Webex, Cisco Finesse, Five9, Slack, Zendesk CRM, Siebel, Salesforce, Zoho CRM and other inhouse platforms.
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