About Me
Hi! My name is Rio Cansino. Most recently, I worked as a ProductOps Support Specialist at Kumu Inc., where I worked closely with engineering teams to troubleshoot technical issues and provide support to internal and external users. My role also involved creating user guides and documentation, which helped improve internal workflows.In addition, I have experience in front end development and technical writing, which has strengthened my troubleshooting and problem solving skills. I’m skilled in using tools like Zendesk, Jira, Microsoft Office, and Google Workspace, and I’m confident in my ability to support teams, manage systems, and troubleshoot technical issues efficiently.
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