About Me
With over 10 years of extensive experience as a Software Solutions Support Specialist, I have developed a robust skill set in providing exceptional technical support and solutions for diverse software applications. My expertise spans across multiple countries, including the United States, China, and the United Kingdom, allowing me to effectively address the unique needs of clients in various cultural and business environments.
Proficient in SQL for database management and data analysis
Strong programming skills in C# for application support and development
Familiarity with various software development methodologies Agile, Waterfall
Experience with ticketing systems and customer relationship management CRM tools
Knowledge of software testing and quality assurance processes
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$12/hr
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