About Me
I am Rizki. After Graduating my college, i develop big passion in customer service fields. My five years of experience in e commerce and risk management have honed my analytical skills and problem solving abilities, making me a strong candidate for this role.
In my previous role as a Content & Fraud Moderator at Transcosmos Indonesia, i develop strategies to mitigate platform risks, analyze data for potential fraud detection, and collaborate with internal teams to enhance compliance processes. Additionally, my experience as a Call Center Representative and Transportation Management Analyst has refined my ability to handle customer concerns, manage logistics issues, and improve operational efficiency. My expertise in CRM, Microsoft Tools, and data driven decision making aligns well with the responsibilities of this role.
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