About Me
Im an Account, Billing, and Payment Specialist with experience handling inbound and outbound calls, emails, chat support, account verification, updates, troubleshooting, billing inquiries, payment processing, and accounting concerns. I am proficient with CRM tools like Salesforce, Zendesk, Sigma, FEM, Okta, Payfare, and Verint for monitoring schedules, along with Microsoft Excel and MS Teams for data organization and communication.
Additionally, I am a Data Entry Specialist, skilled in lead generation, product research, and data accuracy. My career spans various industries, from sales and telecommunications to customer service, collections, telemarketing, and pharmacy assistance. I have also worked as an ESL teacher and an Office Administrator, managing files, bookkeeping, inventory, and office coordination.
I am a fast learner, organized, and passionate team player with strong communication skills, always eager to grow and deliver excellent service.
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$6/hr
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