Rukia Mbaita

I am a results driven Social Media Manager, Administrator, Data analyst and Statistician with two years of experience in analyzing complex data to support business decisions.
Currently, I work as an Office Administrator and Social Media Manager. With two years of experience in customer service and administration, I manage client based operations, ensuring smooth client interactions and handling inquiries with professionalism and efficiency. I take pride in creating a welcoming atmosphere for all visitors and optimizing customer service processes to enhance organizational efficiency.

As a Social Media Manager, I develop and implement content strategies across various platforms, engage with audiences to build brand awareness, and track social media metrics to assess performance. My experience in both administration and social media management allows me to effectively support the organization in multiple facets, from customer interactions to digital marketing efforts.