Ryan Dimpas

Hi, I’m Edryle Bryan Charl Dimpas, a passionate and results driven professional with a background in Hospitality Management from Arellano University and over 3 years of experience in the BPO industry, specializing in Customer Support and Technical Support.

My education in hospitality has taught me the importance of delivering exceptional service, while my experience in the BPO sector has equipped me with strong problem solving skills, effective communication, and the ability to stay calm and professional under pressure. I’ve handled various customer concerns across different platforms phone, email, and chat and supported technical issues ranging from basic troubleshooting to advanced escalations.

I take pride in helping customers feel heard, supported, and satisfied—whether its walking someone through a technical fix or simply making their day easier. I’m always eager to grow, learn, and take on new challenges that help improve both customer experience and operational efficiency.