About Me
I am open minded and focused on new developments in my field. I have proven to be effective and motivational, with proficiency in customer service and collaborative work. I enjoy brainstorming and coordinating efforts to achieve a common goal.
As a Customer service Manager for a multinational company and a bank respectively, I was responsible for: Implementation of policies with respect to Customer Service operations, Carrying out key account management activities on existing accounts with a view towards customer retention, Ensuring timely preparation and rendition of reports to internal and external parties as required from time to time and Prepare performance report by collecting, analysing and summarizing data and trends. My main task is to serve customers by planning and implementing strategies and operations, improving system and processes and managing staff for maximum efficiency.
I have over 10 years of Customer Management experience 2008 to 2021.
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$200/hr
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