About Me
Product Manager Digital Transformation at Bajaj Auto – managing the CRM for customer engagement from lead gen to retail and executing strategies to enhance the CX.
Experienced in product management [B2B, D2C], data driven process improvement, and cross functional stakeholder management at an enterprise level. Leading a 14 agent unified support helpdesk. Full time flagship MBA from XLRI Jamshedpur, specialising in Marketing & Operations.
Passionate about technology, customer experience, and transformation strategies. Feel free to connect with me at [removed]
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