About Me
I am a diligent and experienced customer support expert with a strong track record of creatively solving problems and achieving satisfactory outcomes through tact and diplomacy. With 5 years of hands on experience, I am proficient at handling direct customer inquiries and complaints, consistently delivering excellent customer experiences and creating an exceptional customer journey to enhance retention. I excel in competitive, fast paced environments and thrive as a valuable team player. I am well versed in utilizing CRM application like Zendesk, ticketing systems, live chat software, communication and collaboration tools, feedback and survey tools.
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$10/hr
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