About Me
Customer Support Specialist with over six years of experience in customer service, remote support, and quality
assurance. Highly skilled in multi channel support voice, chat, email, social media, issue resolution, and CRM tools
such as Zendesk, Salesforce, and Freshdesk. Adept at optimizing workflows, training teams, and delivering exceptional
customer experiences. Self motivated and capable of working independently in remote settings. Passionate about
improving processes and ensuring customer satisfaction.
I am also a prolific scriptwriter, for both fiction and documentary series.
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