Shafin Ahamed

I am a motivated, skilled, experienced IT professional with over four years of dedicated service. My career journey has been marked by a commitment to delivering exceptional technical assistance and fostering seamless IT operations within organizations.

Technical Proficiency: With a solid foundation in IT fundamentals, I have honed my technical skills to encompass a wide range of hardware and software solutions. Over the years, Ive become adept at diagnosing and resolving complex technical issues related to hardware malfunctions, software glitches, or network connectivity problems. My proficiency extends to various operating systems, including Windows, macOS, and Linux.

Customer Centric Approach: I understand that providing IT support is not just about solving technical puzzles; its about serving people. My customer centric approach emphasizes clear and effective communication with end users. I have a proven track record of translating technical jargon into plain language, ensuring