About Me
With 1.6 years of experience on Service Desk roles for Adobe, including 2.5 years as a Team Lead at Total IT Global, and 2 years in Technical Support Office with Connaissance Zone, I bring a proven track record of effectively managing and resolving technical issues. Skilled in providing excellent customer service and ensuring seamless IT operations, I am adept at leading teams to deliver high quality support. My expertise lies in troubleshooting, incident management, and maintaining service level agreements. I am now seeking opportunities to contribute to a dynamic organization in a service desk or technical support capacity.
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