About Me
• Managing Office 365, Microsoft Entra ID, Endpoint Manager Intune.
• Managing Microsoft Exchange.
• Installed and configured computer hardware, software, networks, printers, scanners, biometric devices, and CCTV systems to ensure seamless operations.
• Diagnosed and resolved hardware and software faults for systems and networks, minimizing downtime.
• Managed user accounts in Google Workspace, including creation, updates, and deactivation.
• Provided support for macOS and Windows 10/11, resolving issues raised through ticket management systems.
• Installed, configured, and maintained operating systems, application software, and system management tools to enhance performance and security.
• Administered Active Directory by setting up new user accounts, profiles, and resolving password related issues efficiently.
• Managing and troubleshooting UniFi network devices.
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