Sharon Chepkoech

Nairobi, Kenya

4 days ago

Customer service agent and customer service specialist

Local Time - 05:04 PM

Current Availability

Full-time : 30+ hrs/week

About Me

Hi, I’m Sharon Chepkoech—a proactive, detail driven remote professional specializing in customer support and data operations. With hands on experience supporting clients across agriculture, tourism, and public service, I bring a unique blend of empathy, accuracy, and tech savviness to every role I take on.

I recently worked remotely with Apollo Agriculture as a Data Verification Agent, where I reviewed, verified, and updated customer information through call based and system driven processes. I used tools like Google Sheets, CRM platforms, and cloud based data entry systems to ensure accurate records and support seamless operations. This role deepened my ability to work independently, communicate clearly with clients, and deliver results on tight deadlines—all from a remote setup.

My Expertise

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