About Me
My rich experience includes working in a Contact Centre Environment Inbound and Outbound
Total 12 years of rich experience in, Customer Service, Sales, Insurance & Mail Order
Out of which 7 years as a Team Manager in a Call Centre a
Currently Working for Charles Tyrwhitt Shirts as a Team Manager.
A £100 million turnover company Contact Centre was awarded seventh place in the
Top 50 Call Centers for Customer Service in 2008.
Worked in ICICI One Source - Lloyds Tsb as a Team Manager.
Insurance and sales FSA compliant company The Third Largest Bank in UK
Handled 33 agents
Worked GTL Ltd – AIG Insurance as a Team Manager
Insurance and Sales 4th Biggest Insurer in UK
My job includes mainly handling of my team and the Contact Centre, I am responsible for planning, forecasting, and Re sourcing, daily/weekly/monthly/and annually which results to the revenue for the company.
I am also responsible for training, coaching, motivating, and achieving target set by the company. I am
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$23/hr
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