wei feng khew

As an IT Support and IT Helpdesk Support professional, I have been responsible for providing technical assistance to users, troubleshooting hardware and software issues, and resolving problems with networks and other computer systems. I have also been involved in training other staff members on troubleshooting and diagnosing problems, writing, editing, and revising training manuals for new and updated software and hardware, and providing technical assistance for questions and problems. I have been working in this field for over 6 years, and have gained a wealth of experience in the industry.

As a Support Software Engineer, I have been responsible for assisting in collecting test requirements and creating basic test plans and test cases. I have followed risk management plans and executed test automation scripts. I have worked on assigned test engineering tasks according to project plans including schedule, budget, and component cost targets. I have documented text execution progress an