About Me
I hold a dual Masters degree in Special Education and in Science of Education.Throughout my academic journey,I have developed a profound understanding of the education needs of diverse populations,particularly those requiring special attention and tailored support.This has equipped me with unique perspective on empathy,patience and the importance of effective communication,which are crucial competencies in customer service roles.
In addition,I have accumulated extensive experience in customer service,where I have honed a variety of skills essential for delivering exceptional service.My role in customer service has enhanced my communication abililities,enabling me to clearly and concisely convey information to customers,ensuring their needs are understood and addressed effectively.I have developed strong listenning skills and team collaboration skills which ensures a seamless service delivery and improvement in customer service processes.
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