PRO
Mumbai, India
Business Analyst Business Excellence and Quality Assurance
Local Time - 05:32 PM
About Me
Business Analyst with 3.8 years of experience at HDFC Bank, specializing in optimizing business processes, improving financial performance, and enhancing operational efficiency. At HDFC Bank, played a key role in streamlining loan processing workflows, which led to a 15% reduction in turnaround time. This initiative significantly improved customer satisfaction and contributed to the banks overall efficiency.With strong expertise in Excel, Tableau, and Power BI, leveraged these tools to analyze large datasets, create interactive dashboards, and generate insightful reports for senior management. This helped in identifying key business trends, forecasting financial outcomes, and supporting informed decision making.
Additionally ,Skilled in bridging communication gaps between technical and business teams, ensuring the successful delivery of complex projects on time and within budget.
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