Howrah, India
IT helpdesk_Support_Engineer_data_analyst with 12 yr EX
Local Time - 05:18 PM
About Me
With over 12 years and 11 months of extensive experience, I am a highly accomplished IT professional with expertise in IT support, OS troubleshooting, and Power BI. I possess strong leadership skills and a proven track record of team management. My comprehensive knowledge includes network troubleshooting, asset management, and providing internal IT support. Proficient in resolving software and hardware related issues, managing access to business applications and databases, and Active Directory administration. I have hands on experience with ServiceNow and Intune for Android and IOS devices, enhancing operational efficiency. I am committed to continuous improvement and upgrading skills to align with modern business intelligence and data science practices.
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