About Me
An enthusiastic and result oriented professional with 5 years of experience in technical support, customer support, and client management.
Exceptional in preparing monthly, quarterly, half yearly, and yearly MIS Reports for presentation to clients.
Hands on experience in ticketing tools, SLA calculations, technical support, team management, project management, and customer management.
Competent with strong customer relationship skills, communication skills, leadership qualities, problem resolution skills, and an aptitude for continuous learning.
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