About Me
Hi,
My name is Srinivas Panaganti and Iam 38 years Old, Iam a Post Graduate in MBA Masters of Business Administration, I live in Mancherial, Telangana State in India. Iam married and blessed with two Kids
My Professional work Experience, I have been part of Amazon.com as Customer for 11 years.
I Joined Amazon in 2011 April as an customer Service Associate, supporting North America and UK customers, I supported in Email, Chat and Phone Medium for 3 years, In 2014I was moved up the ladder as Sr Customer Service Associate and Handled Amazon Digital Devices like Kindle, Fire Tive and Digital apps Customer Service. I was promoted to team manager role in 2016 handling a team of 30 CSAs who assists both the Amazon.com and Amazon.co.uk Customers with there Retail issues.
I was part of the Virtual Customer Service Launch in 2017 were amazon customer service team started supporting customers virtually, which is WFH.
I took 2 years of family leave and Iam starting again.
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$6/hr
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