About Me
• Customer Support and Service: Over 4 years of experience in handling customer complaints, providing resolutions, and improving customer satisfaction rates. Proficient in managing high pressure situations and ensuring quality service.
• Technical Proficiency: Proficient in Microsoft Office Suite, including Excel and PowerPoint. Experienced with Customer Relationship Management CRM software. Currently learning Python programming to enhance technical skills.
• Communication and Interpersonal Skills: Strong verbal and written communication skills, with the ability to interact effectively with customers and colleagues. Proven ability to work collaboratively in a team environment.
• Problem Solving and Analytical Skills: Adept at identifying issues, analyzing problems, and implementing effective solutions. Experienced in data analysis and managing complex customer queries.
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