About Me
A dynamic professional with 23.5 years of experience in the areas of Service-Sales, Operations, Customer Care, Project Management, Key Account Management and Team Management.
Proficient in managing & leading teams for running successful process operations & experience of developing procedures, Service standards for business excellence.
Competent in implementing effective solutions to the customer needs, with an aim to improve customer contentment and consequently customer loyalty, repeat and referral business.
Hands on experience in charting out Service-Sales strategies and contributing towards enhancing business volumes & growth and achieving revenue and profitability norms.
An effective communicator with good presentation, negotiation, relationship and leadership skills.
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