About Me
With three years of experience in IT Service Management ITSM modules and a solid understanding of ServiceNow fundamentals, I am confident in my ability to contribute to your team.
Throughout my career, I have worked extensively with ITSM modules, including Incident, Problem, Change, and Service Request Management. I have hands on experience in configuring workflows, creating custom forms, and optimizing ServiceNow for organizational needs. Additionally, I have a basic understanding of integration concepts, including working with REST and SOAP APIs for integrating external systems with ServiceNow.
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