Jodhpur, India
Product Support & Customer Service Expert | Remote
Local Time - 10:56 AM
About Me
Hello! I’m Suraj Singh Shekhawat a Senior Product Support Specialist with over 9 years of experience in technical support and customer service. I specialize in troubleshooting complex issues, providing exceptional customer support, and using tools like Zendesk, HubSpot, Jira, and Confluence to manage and resolve customer inquiries. I’ve worked across desktop, web, and mobile platforms, handling everything from bug identification to collaborating with development teams to deliver timely solutions.
I’m skilled at creating knowledge base articles, managing high volumes of tickets, and providing proactive solutions to improve customer experience. Whether it’s remote tech support or in depth product assistance, I’m dedicated to ensuring customers are satisfied. I’m passionate about problem solving and delivering results that exceed expectations.
Let’s connect! If you’re looking for a reliable support professional, I’d be happy to assist with your project.
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$6/hr
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