About Me
I am writing to apply for the position of “Process Associates”. I possess nearly 3 yrs of experience in the areas of handling customer issue and monitoring the support process.
Nationality / VISA Status: Indian
What tools are you familiar with?: Zendesk, Jira, Zendesk chat, sumologic, confluences for documentation, skype for communication.
I am a solution-oriented person who thrives in a challenging, fast-paced environment where my performance directly impacts the bottom-line. I believe that my strong background in communication combined with my extensive experience in planning, executing, monitoring, and closing a variety of projects, which makes me ideally suited to this role.
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