Syed Mohib

Dear Team,
I am writing to express my interest in the Customer Support Representative position, as advertised.With a robust
background in Business Operations, Customer Services, and Technical Support, coupled with a proven track record of
driving results in dynamic environments, I am excited about the opportunity to contribute to your team.
In my current role as an API Support Agent at Small World Financial Services, I have honed my technical expertise,
providing comprehensive support and troubleshooting assistance to users,developers, and customers utilizing our API
platform. Collaborating closely with product development teams, I have been instrumental in identifying and
addressing bugs, errors,and areas for improvement, thus ensuring optimal functionality and user experience.
Prior to my current position, I served as a Team Lead in Customer Support & Operations at Data Check Limited, where I
led and mentored a team, optimized operational processes, and provided prompt and courteous