Tabitha Ngei
Nairobi, Kenya
Data Entry Expert | Customer Support | Helpdesk | Proof Reader
Local Time - 03:48 AM
About Me
Technology driven IT Support Specialist and systems administrator who integrates technical acumen with problem solving
expertise to expand IT operations, maximizing performance and ensuring a highly available and secure environment. A
highly effective team player, with over 16 years’ experience in system administration and IT Support operations. I
demonstrate expertise in delivering exceptional user support, troubleshooting complex technical issues, and providing
comprehensive user training. Skilled in managing and developing high performing IT teams, I foster a collaborative
environment to achieve organizational goals. Demonstrated experience in IT Operations at a tactical level. Possesses strong
leadership and interpersonal skills, practical knowledge on system support and administration.
My Expertise
Explore & Appreciate my Work
0 Rated
Re-type the short stories and proof read them to ensure correctness. Ensure to edit the font to the...
0 Rated
Proof reading of Technical documentation. Review of the requirements to identify faults/errors. ...
My Project History & Feedbacks
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My Education
The University of Nairobi
Masters • Computer Science
2011 - 2014
Jomo Kenyatta University of Agriculture and Technology
Bsc. Information Technology • Information Technology
2003 - 2005
Work Experience
Regional IT Support Officer
Nairobi City Water and Sewerage • Full time
Oct, 2015 - Currently Working
Nairobi
Systems Administrator Officer
Nairobi City Water and Sewerage • Full time
May, 2008 - Sep, 2015
Nairobi
Helpdesk Agent
Fintech Kenya Ltd • Full time
Jan, 2007 - Apr, 2008
Nairobi
Certifications
Data Entry Certificate
Grupo Impulse
Issued- Oct, 2024
Skill: Data Entry
ITIL Foundation
People Cert
Issued- Oct, 2017
Skill: Customer support
$100/hr
Total Earnings
$ 0
Projects Completed
0
Services Delivered
0
Buyer worked with
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Feedbacks
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Followers
Total Refund
0
Contest Completed
0
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